Lemma Privacy Policy
Lemma Privacy Policy
Lemma Privacy Policy
Last Updated: March 5th 2026
Last Updated: March 5th 2026
Table of Contents
Table of Contents
At Lemma, we create robust financial products for new and growing businesses. We understand that your trust is vital, and we uphold it by treating your personal information with care and transparency. This Privacy Policy explains how Lemma Technologies, Inc., and its associated entities ("Lemma," "we," "our," or "us") handles your personal information when you:
Use our website
Use our mobile apps
Set up an account with Lemma
Participate in other Lemma initiatives
Attend our in-person or online events
Or engage with Lemma in any other way, including through surveys, rewards, promotions, contests, referrals, or marketing campaigns
This policy also outlines your rights regarding your personal information and how to contact us with any questions.
At Lemma, we create robust financial products for new and growing businesses. We understand that your trust is vital, and we uphold it by treating your personal information with care and transparency. This Privacy Policy explains how Lemma Technologies, Inc., and its associated entities ("Lemma," "we," "our," or "us") handles your personal information when you:
Use our website
Use our mobile apps
Set up an account with Lemma
Participate in other Lemma initiatives
Attend our in-person or online events
Or engage with Lemma in any other way, including through surveys, rewards, promotions, contests, referrals, or marketing campaigns
This policy also outlines your rights regarding your personal information and how to contact us with any questions.
1. Information We Collect
1. Information We Collect
The information we gather about you varies depending on your interactions with us, our websites, mobile applications, products, and services. We collect information from:
You Directly: For example, when you create an account, subscribe to our communications, or participate in Lemma programs and events.
Automated Technologies: Through the use of cookies, server logs, and similar technologies when you engage with our websites, mobile apps, advertisements, and emails.
Other Sources: Including our subsidiaries and affiliates, business partners, service providers, financial institutions, credit agencies, other third parties, or public records.
The information we gather about you varies depending on your interactions with us, our websites, mobile applications, products, and services. We collect information from:
You Directly: For example, when you create an account, subscribe to our communications, or participate in Lemma programs and events.
Automated Technologies: Through the use of cookies, server logs, and similar technologies when you engage with our websites, mobile apps, advertisements, and emails.
Other Sources: Including our subsidiaries and affiliates, business partners, service providers, financial institutions, credit agencies, other third parties, or public records.
1.1 Personal Information Collected Directly From You
1.1 Personal Information Collected Directly From You
Below are the types of personal information Lemma collects from you and the reasons for its collection:
Contact Information: We collect your full name, username, password details, email address, phone number, and mailing address when you register for our customer portal. We also record the actions you take while logged into the portal.
Purposes: To provide you with account features, track information linked to your account, assist you with account access and recovery, prevent unauthorized account access, and communicate directly with you.
Identification Information: We collect identifiers like your government ID, social security number, security codes, signature, company name, and job title when you request, contract for, or inquire about our services.
Purposes: To allow our financial partners to verify your identity and to deliver our services to you.
Biometric Information: If you explicitly consent, we may collect photographs, facial scans, and biometrics extracted from those images.
Purposes: To confirm your identity against your identification documents and to allow our financial partners to verify your identity.
Demographic Information: We may collect data such as your date of birth, gender, veteran status, citizenship status, and marital status.
Purposes: To better understand our users and customers, provide our services, and meet legal requirements.
Internet or Other Electronic Network Activity Information: We collect technical information such as your IP address, browser characteristics, device IDs and features, operating system version, referring URLs, and location data.
Purposes: For analytics, advertising and marketing, maintaining the safety and security of your information and our services, and improving our services.
Preference Information: We may gather your preferences regarding marketing, advertising, communications, and participation in our services.
Purposes: To understand our users and customers and to provide our services to you and our customers.
Audio and/or Video Recordings: We may record your voice and image during sales, support, research, and customer feedback calls or meetings, unless you opt out or withhold consent.
Purposes: To deliver our services, provide support and help with troubleshooting, and improve our services.
Cookies & First-Party Tracking: We use cookies and clear GIFs. Cookies are small data files stored on your device's hard drive by a website. Web beacons (or clear GIFs) are small codes that let us deliver a graphic image on a web page or in an email.
Purposes: We use these technologies and web server logs to enhance your website experience, perform analytics, troubleshoot services, deliver content tailored to your interests, understand email engagement, and track your use of our websites or response to our emails to ensure relevant content delivery.
Cookies & Third-Party Tracking: We may use third-party advertising companies to show you advertisements about relevant products and services when you use our websites, apps, or other online services. These companies use unique cookies on your browser via pixel tags.
Purposes: To deliver relevant advertisements. Where legally required, we rely on consent for the use of third-party cookies
Below are the types of personal information Lemma collects from you and the reasons for its collection:
Contact Information: We collect your full name, username, password details, email address, phone number, and mailing address when you register for our customer portal. We also record the actions you take while logged into the portal.
Purposes: To provide you with account features, track information linked to your account, assist you with account access and recovery, prevent unauthorized account access, and communicate directly with you.
Identification Information: We collect identifiers like your government ID, social security number, security codes, signature, company name, and job title when you request, contract for, or inquire about our services.
Purposes: To allow our financial partners to verify your identity and to deliver our services to you.
Biometric Information: If you explicitly consent, we may collect photographs, facial scans, and biometrics extracted from those images.
Purposes: To confirm your identity against your identification documents and to allow our financial partners to verify your identity.
Demographic Information: We may collect data such as your date of birth, gender, veteran status, citizenship status, and marital status.
Purposes: To better understand our users and customers, provide our services, and meet legal requirements.
Internet or Other Electronic Network Activity Information: We collect technical information such as your IP address, browser characteristics, device IDs and features, operating system version, referring URLs, and location data.
Purposes: For analytics, advertising and marketing, maintaining the safety and security of your information and our services, and improving our services.
Preference Information: We may gather your preferences regarding marketing, advertising, communications, and participation in our services.
Purposes: To understand our users and customers and to provide our services to you and our customers.
Audio and/or Video Recordings: We may record your voice and image during sales, support, research, and customer feedback calls or meetings, unless you opt out or withhold consent.
Purposes: To deliver our services, provide support and help with troubleshooting, and improve our services.
Cookies & First-Party Tracking: We use cookies and clear GIFs. Cookies are small data files stored on your device's hard drive by a website. Web beacons (or clear GIFs) are small codes that let us deliver a graphic image on a web page or in an email.
Purposes: We use these technologies and web server logs to enhance your website experience, perform analytics, troubleshoot services, deliver content tailored to your interests, understand email engagement, and track your use of our websites or response to our emails to ensure relevant content delivery.
Cookies & Third-Party Tracking: We may use third-party advertising companies to show you advertisements about relevant products and services when you use our websites, apps, or other online services. These companies use unique cookies on your browser via pixel tags.
Purposes: To deliver relevant advertisements. Where legally required, we rely on consent for the use of third-party cookies
2. How We Use Information
2. How We Use Information
We may use and/or share some or all of the personal information we collect for the following reasons:
To offer and deliver our products and services and support our core business functions.
To process or complete orders, including communicating with you about our products and services, sending order confirmations, registering and maintaining your account, and handling customer service requests.
To manage our customer relationship and inform you of updates or changes to our websites, Terms of Use, and/or this Privacy Policy.
For internal operations, authentication, preventing loss and fraud, ensuring public safety, and carrying out legal functions.
For direct marketing, which may include sending you information about our current, new, or updated products and services.
To invite you to take part in user surveys or provide feedback on our websites, apps, or services.
To conduct research, analysis, and advertising.
For internal statistical, product development, marketing, or operational purposes, such as understanding user demographics, interests, purchases, and other trends across our user base.
To create de-identified, aggregated, and/or anonymized information by removing or masking direct identifiers, generalizing specific data, or combining data across our users so that no individual can be reasonably identified.
To keep your information and our services safe and secure.
To investigate, prevent, defend against, or take action regarding violations of our Privacy Policy or Terms of Use, illegal activities, suspected fraud, or potential threats to the legal rights of us, our affiliates, or others.
To comply with all applicable laws and regulations.
We keep your personal information only for as long as needed to fulfill the purposes in this Privacy Policy, including meeting any legal, accounting, or reporting requirements, unless a longer retention period is legally required or permitted.
We may use and/or share some or all of the personal information we collect for the following reasons:
To offer and deliver our products and services and support our core business functions.
To process or complete orders, including communicating with you about our products and services, sending order confirmations, registering and maintaining your account, and handling customer service requests.
To manage our customer relationship and inform you of updates or changes to our websites, Terms of Use, and/or this Privacy Policy.
For internal operations, authentication, preventing loss and fraud, ensuring public safety, and carrying out legal functions.
For direct marketing, which may include sending you information about our current, new, or updated products and services.
To invite you to take part in user surveys or provide feedback on our websites, apps, or services.
To conduct research, analysis, and advertising.
For internal statistical, product development, marketing, or operational purposes, such as understanding user demographics, interests, purchases, and other trends across our user base.
To create de-identified, aggregated, and/or anonymized information by removing or masking direct identifiers, generalizing specific data, or combining data across our users so that no individual can be reasonably identified.
To keep your information and our services safe and secure.
To investigate, prevent, defend against, or take action regarding violations of our Privacy Policy or Terms of Use, illegal activities, suspected fraud, or potential threats to the legal rights of us, our affiliates, or others.
To comply with all applicable laws and regulations.
We keep your personal information only for as long as needed to fulfill the purposes in this Privacy Policy, including meeting any legal, accounting, or reporting requirements, unless a longer retention period is legally required or permitted.
3. How We Share Information
3. How We Share Information
We may share your personal information with third parties and/or service providers including affiliates, subsidiaries, service providers, merchants, business partners, and as required by law. We do not sell your personal information. We only share and disclose your personal information with the third parties listed in this section or as described in this Privacy Policy, such as for targeted advertising using cookies and similar tracking technologies.
We may share your personal information with third parties and/or service providers including affiliates, subsidiaries, service providers, merchants, business partners, and as required by law. We do not sell your personal information. We only share and disclose your personal information with the third parties listed in this section or as described in this Privacy Policy, such as for targeted advertising using cookies and similar tracking technologies.
4. How We Use Artificial Intelligence and Machine Learning
4. How We Use Artificial Intelligence and Machine Learning
Lemma utilizes artificial intelligence ("AI") and machine learning technologies to improve security, simplify operations, and provide customized, efficient services to our business clients. We may use these tools to analyze the information we collect for purposes like verifying documents, categorizing businesses, detecting fraud, supporting customer service (including interactions with AI agents), evaluating business credit applications, categorizing business transactions, and other legitimate business functions. While AI helps us work faster and smarter, we do not rely solely on it for decisions that could have legal or financial consequences or materially affect your rights or access to our services. Such decisions are always subject to appropriate human oversight.
Lemma utilizes artificial intelligence ("AI") and machine learning technologies to improve security, simplify operations, and provide customized, efficient services to our business clients. We may use these tools to analyze the information we collect for purposes like verifying documents, categorizing businesses, detecting fraud, supporting customer service (including interactions with AI agents), evaluating business credit applications, categorizing business transactions, and other legitimate business functions. While AI helps us work faster and smarter, we do not rely solely on it for decisions that could have legal or financial consequences or materially affect your rights or access to our services. Such decisions are always subject to appropriate human oversight.
5. Cookies And Other Tracking Technologies
5. Cookies And Other Tracking Technologies
We and our third-party partners use cookies to automatically gather certain types of usage information when you visit our website, use our services, read our emails, or otherwise engage with us. We generally collect this information through various tracking technologies, including cookies, Flash objects, web beacons, file information, and similar technology (collectively, "Tracking Technologies").
"Cookies" are small data files a website stores on your computer's or mobile device's hard drive (or other storage medium) so your computer "remembers" information about your use. We use essential cookies (necessary for service functionality), analytic cookies (for traffic analysis), functional cookies (for personalization), and advertising cookies (for interest-based advertising).
We and our third-party partners use cookies to automatically gather certain types of usage information when you visit our website, use our services, read our emails, or otherwise engage with us. We generally collect this information through various tracking technologies, including cookies, Flash objects, web beacons, file information, and similar technology (collectively, "Tracking Technologies").
"Cookies" are small data files a website stores on your computer's or mobile device's hard drive (or other storage medium) so your computer "remembers" information about your use. We use essential cookies (necessary for service functionality), analytic cookies (for traffic analysis), functional cookies (for personalization), and advertising cookies (for interest-based advertising).
6. How You Can Control Your Information
6. How You Can Control Your Information
Profile and Data Sharing Settings: You can update your profile information and change some data sharing preferences on your Settings Page.
Access to Your Mobile Device Information: You can manage our access to your mobile device information through your device's "Settings" app.
How to Control Your Communications Preferences: You can stop receiving promotional emails from us by clicking the "unsubscribe link" in those messages. You cannot opt out of service-related communications.
Profile and Data Sharing Settings: You can update your profile information and change some data sharing preferences on your Settings Page.
Access to Your Mobile Device Information: You can manage our access to your mobile device information through your device's "Settings" app.
How to Control Your Communications Preferences: You can stop receiving promotional emails from us by clicking the "unsubscribe link" in those messages. You cannot opt out of service-related communications.
7. How We Protect Your Information
7. How We Protect Your Information
We prioritize the security of your personal information and use reasonable measures to protect it from unauthorized access, use, or disclosure, but we cannot guarantee its absolute security. Personal information collected through our services may be stored and processed in the United States or any other country where Lemma or its partners have facilities. If you are in the European Union or other regions with data protection laws different from the U.S., please note that we may transfer your information to a country that does not have the same data protection laws as your jurisdiction.
We prioritize the security of your personal information and use reasonable measures to protect it from unauthorized access, use, or disclosure, but we cannot guarantee its absolute security. Personal information collected through our services may be stored and processed in the United States or any other country where Lemma or its partners have facilities. If you are in the European Union or other regions with data protection laws different from the U.S., please note that we may transfer your information to a country that does not have the same data protection laws as your jurisdiction.
8. Children
8. Children
Our services are not intended for minors. We do not knowingly collect, use, sell, or request any personal information from anyone under the age of 13. We also do not knowingly "share" or "sell" the personal information of minors under the age of 16. If you are a parent or guardian and believe your minor child may have provided us with personal information, please contact us at contact@getlemma.com.
Our services are not intended for minors. We do not knowingly collect, use, sell, or request any personal information from anyone under the age of 13. We also do not knowingly "share" or "sell" the personal information of minors under the age of 16. If you are a parent or guardian and believe your minor child may have provided us with personal information, please contact us at contact@getlemma.com.
9. Your Choices
9. Your Choices
Some jurisdictions grant you the right to make choices regarding your personal information, including:
Right to Know: You may request information about the personal data we have collected about you.
Right to Correct: You may ask us to correct or modify your personal information.
Right to Delete: You may request that we delete the personal information we have collected from you.
Right to Object: In certain situations, you can object to the processing of your personal information.
Right to Non-Discrimination: You have the right not to be discriminated against for exercising your privacy rights.
To submit a privacy request, you can email us at contact@getlemma.com. To protect your information, we will verify your identity before responding.
Some jurisdictions grant you the right to make choices regarding your personal information, including:
Right to Know: You may request information about the personal data we have collected about you.
Right to Correct: You may ask us to correct or modify your personal information.
Right to Delete: You may request that we delete the personal information we have collected from you.
Right to Object: In certain situations, you can object to the processing of your personal information.
Right to Non-Discrimination: You have the right not to be discriminated against for exercising your privacy rights.
To submit a privacy request, you can email us at contact@getlemma.com. To protect your information, we will verify your identity before responding.
10. Changes To This Privacy Policy
10. Changes To This Privacy Policy
We may update or modify this Privacy Policy periodically to reflect changes in our business and practices. Any changes to this Privacy Policy take effect when they are posted on our website.
We may update or modify this Privacy Policy periodically to reflect changes in our business and practices. Any changes to this Privacy Policy take effect when they are posted on our website.
11. Contact Information
11. Contact Information
If you have questions, comments, or complaints about this Privacy Policy, please contact us at: Email: contact@getlemma.com
We will strive to respond to your inquiries and provide you with additional privacy-related information.
If you have questions, comments, or complaints about this Privacy Policy, please contact us at: Email: contact@getlemma.com
We will strive to respond to your inquiries and provide you with additional privacy-related information.
This document represents the complete Privacy Policy for Lemma Technologies, Inc. By using our Services, you agree to be bound by the privacy practices outlined above.
© 2026 Lemma Technologies, Inc. All rights reserved.
© 2026 Lemma Technologies, Inc. All rights reserved.
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Ready to modernize your
practice banking?
Open in minutes, no branch visit required
Free ACH – Lockbox – Wire transfers – 1.75% APY
Book a demo
Ready to modernize your practice banking?
Open in minutes, no branch visit required
Book a demo
Free ACH – Lockbox – Wire transfers – 1.75% APY
LEMMA.
Healthcare-native banking infrastructure for medical practices.
Lemma Technologies Inc.
STE 1735
535 Mission St, 14th Floor
San Francisco, CA 94105
SPECIALTIES
Lemma banking services are provided in partnership with Core Bank, Member FDIC. Deposits are FDIC insured up to $250,000 per depositor.
Lemma Technologies, Inc. is not a bank. Banking services are provided by Core Bank.
© 2026 Lemma Technologies, Inc. All rights reserved.
Banking services provided by partner banks, FDIC insured.
LEMMA.
Healthcare-native
banking infrastructure
for medical practices.
Lemma Technologies Inc.
STE 1735
535 Mission St, 14th Floor
San Francisco, CA 94105
SPECIALTIES
Lemma banking services are provided in partnership with Core Bank, MemberFDIC.
Deposits are FDIC insured up to $250,000 per depositor.
Lemma Technologies, Inc. is not a bank. Banking services are provided by Core Bank.
© 2026 Lemma Technologies, Inc. All rights reserved.
Banking services provided by partner banks, FDIC insured.
LEMMA.
Healthcare-native banking infrastructure for medical practices.
Lemma Technologies Inc.
STE 1735
535 Mission St, 14th Floor
San Francisco, CA 94105
SPECIALTIES
Lemma banking services are provided in partnership with Core Bank, Member FDIC. Deposits are FDIC insured up to $250,000 per depositor.
Lemma Technologies, Inc. is not a bank. Banking services are provided by Core Bank.
© 2026 Lemma Technologies, Inc. All rights reserved.
Banking services provided by partner banks, FDIC insured.